Privacy Policy

Last updated: 8 November 2026

This policy explains how The Furnishing Workshop collects and uses personal information. The Furnishing Workshop is a trading name of Solarwise Blinds Ltd, registered in England and Wales (company no. 06061237), 13 Oak Avenue, Enfield EN2 8LB. We are the data controller for the information described here.

How to contact us

Email kayahan@thefurnishingworkshop.co.uk, call 020 8805 8809, or write to us at the address above.

What we collect

When you contact us or ask for a quote: your name, email address, phone number, postcode, address (if we visit), the details of your windows and anything else you tell us.

When you become a customer: your order, measurements, fitting address, and payment and invoice records.

Business contacts: if you work for a school, trust or business, we may hold your name, job title, work email, phone number and organisation, taken from public sources such as your organisation's website, official directories and business data providers.

When you visit our website: our website platform (Squarespace) collects technical information such as your IP address, browser and the pages you visit, using cookies. See "Cookies" below.

How we use it and our legal basis

To reply to your enquiry, measure, quote, make and fit your order, and provide aftercare and repairs. Our legal basis is to take steps at your request before a contract, and to perform our contract with you.

To keep business, tax and accounting records. Our legal basis is our legal obligations.

To contact schools, trusts and businesses about our products and services. Our legal basis is our legitimate interests in promoting our business to organisations that may need blinds, shutters or curtains. Every email tells you how to opt out, and we stop as soon as you ask.

To ask customers for a review or to tell them about offers, where the law allows it. You can opt out at any time.

We do not sell your personal information.

Who we share it with

We only share your information with service providers who help us run the business, such as our website host (Squarespace), our email provider (Google Workspace), our email outreach tool (Instantly), our accountants, and suppliers or fitters where needed to complete your order. They may only use it to provide their service to us. Some of these providers may store data outside the UK; where they do, they use legal safeguards such as the UK International Data Transfer Addendum or adequacy regulations. We may also share information if the law requires it.

How long we keep it

Enquiries that do not lead to an order: up to 2 years. Customer and order records: 6 years after your order, for tax and accounting purposes. Business contact details: until you ask us to stop contacting you, after which we keep only enough to make sure we do not contact you again.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it (including objecting to marketing at any time), and to ask for it to be transferred. To use any of these rights, contact us using the details above. We will reply within one month.

If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses cookies that are needed for it to work, and may use analytics cookies to understand how visitors use the site. You can manage cookies in your browser settings.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.